Not resolved

Yet again, terrible trip. Do not book with this company if you want a decent coach, hotel, overall holiday-they don't do it full stop.

Hotel was in Carlisle, entirely unsuitable for older people, like the Wild West outside hotel door every night. Loud noise till 4am. Driver didn't know laes at all, ended up in Cumbria, complete waste of an afternoon. Overcharged for the boat trip we were encouraged to pay in advance for -those that didn't paid the true price of £9 we were charged £14-a complete rip off.

Ended up in Cumbria instead of Kirkstone Pass as driver didn't fancy it-nothing like the decription in the brochure.

Older people more tired after this holiday than before they came-this can't be right. Do not do it!

Product or Service Mentioned: Diamond Holidays Tour.

Reason of review: Bad quality.

Preferred solution: Let the company propose a solution.

I didn't like: Stress of the trip, Bad organisation, Organisation of the tour, Poor information.

Company wrote 0 public responses to the review from Nov 07, 2016.
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