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Meal was terrible if you can call l/2 cup of bean soup, small piece of baked chicken, a cereal size bowl of mashed potatoes to serve 10-12 people at our table. I took 10 beans from cereal size bowl to serve the same 10-12 people. When pot for hot tea got to me, it was...
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Company wrote 0 private or public responses to the review from Nov 06.
#1394868
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Bringing a group on a walking holiday at the Jurassic Coast, one of our members had to pull out but was immediately replaced by another. I telephoned to advise that Mary would now be Monica, and was told by a very pleasant lady that there would be no charge for this...
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Company wrote 0 public responses to the review from Feb 11, 2017.
1.7
Compass Point, England
I liked
  • Walk leader and the hotel
I didn't like
  • Rude and unhelpful woman at diamond hols office
#1006410
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This 4 night 5 days Xmas break with Diamond Holidays was horrible. The coach sharing/swapping was horrendous and extended the outward and homeward journeys by several hours (total 12-14 hours E/W). We joined our driver for the main tour at Bristol. We journied to our...
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Company wrote 0 private or public responses to the review from Jan 14, 2017.
2.1
#990982
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Beware if you are a lone traveller on a coach holiday with Diamond. We were travelling to Germany for New year. We are two older ladies and were told we would be picked up in Birmingham city centre, however, we were picked up by a taxi and dumped in the early hours of...
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Company wrote 0 public responses to the review from Jan 07, 2017.
1.4
#986959
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Christmas in the Cotswolds. Sounds delightful. Not so. Journey from Hastings to Hotel in Leamington Spa took 10 hours leaving 5 am, arriving 3 pm via Southampton! Had we been aware of this we would not gone, but as information about pick-up time and proposed route was...
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Company wrote 0 public responses to the review from Jan 02, 2017.
#983668
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Dear Sir/Madam, After seeing your advert for weekend break to the historic city of York, plus the Settle-Carlisle rail journey and a ride on the north Yorkshire moors railway we were hooked. After waiting for what seemed like months we eventually received travel info...
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Company wrote 0 public responses to the review from Aug 10, 2016.
I didn't like
  • Organisation of the tour
#898226
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Yet again, terrible trip. Do not book with this company if you want a decent coach, hotel, overall holiday-they don't do it full stop. Hotel was in Carlisle, entirely unsuitable for older people, like the Wild West outside hotel door every night. Loud noise till 4am....
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Company wrote 0 public responses to the review from Nov 07, 2016.
I didn't like
  • Stress of the trip
  • Poor information
  • Bad organisation
#950619
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Booked a weekend trip to visit two Christmas Markets in Harrogate and York.. . The coach heating had broken down and unable to make it work the whole weekend, so we where driven around in a deep freeze.. The driver got lost going to the hotel and that made it a late...
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Company wrote 0 public responses to the review from Nov 25, 2016.
#961113
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We returned from the a coach tour on 10th July. What a nightmare! We met the coach at Bracknell it was 20minutes late arriving at 09.45. During the course of the pick ups, we lost 1 1/2 hours. We had to wait at one pick up (Epsom)for 45minutes as the coach driver...
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Company wrote 0 public responses to the review from Aug 09, 2016.
1.0
Norfolk, England
#897184
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Contact Diamond Holidays

Mailing Address:
Diamond Holidays
Anson House, Compass Point, Northampton Road, Market Harborough,
Leicestershire, LE16 9HW
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We wish to complain about the above tour and list below the numerous reasons for doing so, we are happy to give further details if required, but felt that to go into minute detail would mean this letter would be many pages long. 1) Your tour manager had never taken...
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Company wrote 0 public responses to the review from Aug 07, 2016.