Not resolved
2.1
Details
Additional Fees
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
0 comments

This 4 night 5 days Xmas break with Diamond Holidays was horrible.The coach sharing/swapping was horrendous and extended the outward and homeward journeys by several hours (total 12-14 hours E/W).

We joined our driver for the main tour at Bristol. We journied to our hotel via Exeter for 2 hours in the rain because shopping seemed to be the only reason to visit Devon, according to the driver. He was most unhelpful and made it clear that he was not happy to meet the itinerary trips to Torquay and Seaton. At the remote, golfcourse Padbrook Park Hotel we finally persuaded him to drive to Torquay on Xmas morning.

We returned to our sad and boring hotel location at midday for lunch but no other organised, festive entertainment. Plenty to eat but otherwise not Xmas. Seaton, on Boxing Day, was eliminated from our tour because the driver had not planned parking. He drove away complete with complaining guests.

We were dropped in Exeter for the second time at 2pm hungry and very dissapointed.

The journey home on 27th started at 8.30am, included a pleasant steam train excursion but was then followed by several hours at Bristol waiting for coaches to connect, an unscheduled stop for around 2 hours near Swindon, to change drivers, finally delivering us home around 10.30pm.Never, Never, Never, again.

Review about: Diamond Holidays Tour.

Reason of review: Not as described.

Had an Experience with Diamond Holidays?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Kampgrounds Of America - The worst experience Kampgrounds Of America "I have been visiting Koa for over 10 years in big groups as well asa small family group. Although the campers are very friendly the staff is not. We were..." Read more Power Places Tours - Submit False Notary Letters to Pissed Consumer Legal Department or face further losses Power Places Tours "I received several legal demands that basically required me to tell lies by way of submitting notarized statements to Pissed Consumer in order to remove, what are in my opinion,..." Read more Pilot Flying J - Gas Tank Refill Review Pilot Flying J "I've been buying fuel, and gas from pilot for almost 20 years. This is why most drivers don't care for stopping at the pilot/flying j stores in Texas, West Memphis,..." Read more National Travel Associates L.L.C. Scam and Rude National Travel Associates "They are a telemarketing agency that will call you and sell booking services. The service is to supposedly help companies with trade show booking (which are planned 6 months to..." Read more Mingle2 - I can't send messages to my friend and my friends cant send message too. i don't know why Mingle2 "i dont know whats going on with my account. anytime i'm trying to send my friends message it always show me. We need additional information from you to prove you..." Read more Once again  Gasbike got me!!  my own fault for expecting anything different Gasbike "ordered a motor.. did not leave their place for 3 DAYS! took 10 days to get to me... AND they put a direct signature clause on the package !! nobody..." Read more PetArmor - DO NOT WASTE YOUR MONEY PetArmor "I made the exact same mistake that other people do. I used pet armour instead of Frontline like an idiot because I wanted to save thirty bucks. It doesn't work..." Read more Century Communities Refusal to Fix Their Issue Century Communities "My wife and I bought a home in the Reserve at Bay Creek in Loganville Georgia on January 20, 2016. Almost immediately (January 22, 2016) we started noticing water stains..." Read more