Beware if you are a lone traveller on a coach holiday with Diamond. We were travelling to Germany for New year.
We are two older ladies and were told we would be picked up in Birmingham city centre, however, we were picked up by a taxi and dumped in the early hours of the morning in an unlit carpark 5 miles away. We were not safe as there wasn't anyone around. We were subsequently approached by a vagrant but managed to get away. Eventually the coach arrived half an hour later.
We found out that several other women, lone travelers, on our coach had simmilar experiences of been left alone in dark places. Added to that the coach broke down and we were taken to the wrong town in Germany. The courier was not really interested and blamed the drivers.
The redeeming feature was the brilliant hotel and the wonderful drivers. NEVER AGAIN!
Product or Service Mentioned: Diamond Holidays Tour.
Reason of review: Bad quality.