Thetford, Norfolk
Not resolved

I paid for this trip to the Grand National as a retirement/ double birthday present for myself and my father, a disaster from start to finish the driver spent over one hour in Stoke on Trent driving around going out into the countryside looking for the bus station in Stoke on Trent when we finally arrived at Aintree the first two races had been run and we had missed them. The driver did not know his way to the hotel in Wigan and the Sunday trip to Chester was a total disaster as we were not informed that one of the other passengers needed to be dropped off at the railway station .

Product or Service Mentioned: Diamond Holidays Grand National Tour.

Reason of review: Bad quality.

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