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Bringing a group on a walking holiday at the Jurassic Coast, one of our members had to pull out but was immediately replaced by another. I telephoned to advise that Mary would now be Monica, and was told by a very pleasant lady that there would be no charge for this...
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1.7
Compass Point, England
I liked
  • Walk leader and the hotel
I didn't like
  • Rude and unhelpful woman at diamond hols office
#1006410
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This 4 night 5 days Xmas break with Diamond Holidays was horrible. The coach sharing/swapping was horrendous and extended the outward and homeward journeys by several hours (total 12-14 hours E/W). We joined our driver for the main tour at Bristol. We journied to our...
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2.1
#990982
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Beware if you are a lone traveller on a coach holiday with Diamond. We were travelling to Germany for New year. We are two older ladies and were told we would be picked up in Birmingham city centre, however, we were picked up by a taxi and dumped in the early hours of...
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1.4
#986959
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Christmas in the Cotswolds. Sounds delightful. Not so. Journey from Hastings to Hotel in Leamington Spa took 10 hours leaving 5 am, arriving 3 pm via Southampton! Had we been aware of this we would not gone, but as information about pick-up time and proposed route was...
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#983668
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Booked a weekend trip to visit two Christmas Markets in Harrogate and York.. . The coach heating had broken down and unable to make it work the whole weekend, so we where driven around in a deep freeze.. The driver got lost going to the hotel and that made it a late...
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#961113
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Yet again, terrible trip. Do not book with this company if you want a decent coach, hotel, overall holiday-they don't do it full stop. Hotel was in Carlisle, entirely unsuitable for older people, like the Wild West outside hotel door every night. Loud noise till 4am....
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I didn't like
  • Stress of the trip
  • Organisation of the tour
  • Poor information
#950619
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Went on the Edinburgh Tattoo trip. First 5 hours involved picking people up!!!!absolute joke. 15 hours to get to hotel. Coach that was used for football supporters -wreck. Toilet did not flush light did not work. Could not see out of some windows. Bald tyre when...
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1.3
Dunscore, Scotland
#950385
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I paid for this trip to the Grand National as a retirement/ double birthday present for myself and my father, a disaster from start to finish the driver spent over one hour in Stoke on Trent driving around going out into the countryside looking for the bus station in...
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Thetford, Norfolk
#936489
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just back from London had a superb holiday john the driver and bob the courier were really good. ok the coach was late picking us up but you cant help bad weather. The novotel hotel Stevenage was great bob was an excellent guidefood very good rooms were clean and staff...
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4.0
Gateshead, Gateshead
I liked
  • Staff
I didn't like
  • No complaits
#930092
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Contact Diamond Holidays

Mailing Address:
Diamond Holidays
Anson House, Compass Point, Northampton Road, Market Harborough,
Leicestershire, LE16 9HW
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Had a short holiday with Diamond earlier this year to North Wales...supposed to be staying at a hotel in Llandudno unstead they took us to a hotel right beside the railway station in Crewe on a very busy road junction...holiday was Ffestiniog and Snowdon Railways plus ...
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#928251
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